90-minute webinar, Wednesday, 27th January 2027, 11:00am – 12:30pm
Overview
Identifying possible official error and grounds for an ‘any time’ revision can lead to large arrears payments for the people we support. This focused webinar will help participants recognise when official error may have occurred and consider whether an any-time revision could provide a route to correcting an earlier benefit decision. It will focus on practical issue-spotting and the steps to take when official error may have occurred.
Questions/topics covered
- What is official error in the context of benefit underpayments, and how do we recognise it?
- What are ‘any time’ revisions and when might they provide a route to correcting an earlier decision?
- Use of real-life examples of official error to help us identify and pursue similar cases.
- How do we apply for an any time revision?
- When does a revised decision take effect, and how do we ensure that arrears are paid correctly?
- What can be done if an application for an ‘any-time’ revision is refused?
Join us to build practical confidence in supporting claimants, learn up-to-date best practice, and get your questions answered by Kate Anstee and Marcin Brajta.
Methods of delivery
This webinar is a live event, delivered online via zoom.
Intended audience
Welfare rights advisers, support workers, case managers, and anyone helping people with benefits. This webinar is at an update level. A good working knowledge of the benefits system is assumed.
What you will need
Participants will need a Wi-Fi connection and a suitable device to access the internet. Prior to the event, participants will receive an email with a link which they should use to join the event.