The right course

Course topics

We are currently only running online courses. Our live, 2-part interactive modular courses are streamlined, online versions of our popular one day face-to-face courses. We also run  webinars for larger groups on particular topics of interest.


All our online courses are led by a live trainer and include quizzes, polls, breakout rooms and other interactive elements.  Each course module or webinar runs for approximately 1 hour (including 15 minutes online registration) before a break.

You can see all our online course dates here. All our online courses are also available in-house.

ONLINE training

Click on the course titles below for a course description

FACE-to-FACE training

We are hoping to deliver face-to-face training again once the pandemic is over, but we will also definitely continue to run online courses.


Pre/post COVID-19: We deliver OPEN training programmes across the UK (in partnership with Shelter Training, Disability Rights UK and other local partners) to give individual advisers, housing staff and support workers across the country the best training and support at a choice of venues for the best possible value. We also provide bespoke programmes to organisations IN-HOUSE, allowing organisations the more flexible and cost-effective option of training larger groups at their own venue.


It is up to you to choose the most cost-effective and appropriate way of receiving training and support.

More course information

All our Parts 1 & 2 online courses automatically include access to 12 months ongoing advice and support by email and phone, unless otherwise agreed. In-house courses can be tailored on request at no extra cost and/or booked even more cost-effectively and sustainably by adjusting the support offer, as part of a multiple booking or through our course-sharing option.

Please contact or call 020 3488 4765 for more information.