Limited Capability for Work

Incorporating Employment & Support Allowance (ESA) & UC


Course aims

This course provides a comprehensive and practical guide to Employment and Support Allowance (ESA) and how limited capability for work affects Universal Credit. It looks at the assessment process and how to trouble-shoot typical problems.


Course objectives

By the end of the course participants will:

  • Know who can claim ESA and/or UC because they are currently unable to work;

  • Understand the ESA/UC claims process;

  • Be able to use the Work Capability Assessment criteria effectively;

  • Know how to get ESA payments restarted when they are stopped following a failure to return forms and/or attend a medical appointment;

  • Be able to guide claimants through the appeals process;

  • Be aware of the options for returning to work in both legacy benefits and Universal Credit;

  • Have an awareness of how and when ESA claimants are likely to be affected by Universal Credit;

  • Have access to advice regarding any course-related question for 12 months after the course.


Methods of delivery

The course will be delivered using a combination of trainer presentation, group work and exercises, case studies and games.


Suitable for

This course is important for advisors, support workers and other professionals who work with people of working age who are affected by a health problem or a disability.