Completing Universal Credit Calculations

This is a one-part online course, usually taking place over one morning (3 hours). 




This half day course looks at the Universal Credit calculation and uses the BTC calculation sheet to practise completing UC calculations based on a range of typical scenarios. It enables participants to complete UC calculations accurately and without the need to use computer software. 




By the end of the course participants will:

·       Understand how Universal Credit is calculated; 

·       Be able to identify the elements that make up a maximum award; 

·       Know how different types of income and capital are assessed in UC;

·       Be able to calculate UC accurately on behalf of clients and service users.

Methods of delivery
This course is delivered online live with a BTC trainer. It is a practical course delivered using a combination of trainer presentation, exercises and case studies, group discussion and games. Participants will be provided with e-learning supporting material including PowerPoint slide handouts, a comprehensive training pack pdf and additional resources. There is a 20-30 minute break halfway through the course.


Intended audience
This course is for staff who work with people who claim or could be claiming welfare benefits.


Course instructions

In the week before the course, you will receive an email with Zoom link to the course and a Dropbox link to access the pack/slides which are in pdf format. You will need to download (or print) the pack (and slides, if you wish) before the course.

You will need basic IT skills, a good wifi connection and a suitable computer/laptop to access both the Zoom session and the pack throughout. You may wish to use a separate device for the pack (or split your screen) if you cannot or do not wish to print.