Keep in touch


The coronavirus pandemic means that both benefits and training are changing at an extraordinary pace.


Keep up to date with the latest changes to benefits by booking onto our online training modules, with 12 months free access to our expert advice service after attending two parts of the same course. Alternatively, you can subscribe to our advice service without attending a course for £120 + VAT pa or just subscribe to our free monthly benefits news roundup here.

Go to our NEWS page for COVID-19-related and other benefits news



We have just added additional dates to our open course programme in response to the demand for online training.

We will be running an extra Introduction to Welfare Benefits course on the mornings of Wednesday 14th & Thursday 15th October and an additional Preparing for an Appeal Tribunal course on the mornings of Thursday 25th/Friday 26th November 2020.

Benefits made simple

Welfare benefits law is complex and ever-changing. Our high quality, learner-centred courses will simplify the benefits system allowing you to guide your service users through the information maze.

We run open and in-house courses, with 12 months access to specialist support and are developing online courses  on:

  • NEW Remote Interviewing Skills

  • Introduction to Welfare Benefits

  • Welfare Benefits Overview (tailored)

  • Universal Credit Overview

  • Universal Credit & the Benefits System

  • Universal Credit & Help to Claim

  • Universal Credit: The Housing Element

  • Universal Credit in Depth

  • Disability & Carers' Benefits

  • Limited Capability for Work (ESA/UC)

  • Personal Independence Payments (PIP)

  • Challenging PIP Decisions

  • Preparing for an Appeal Tribunal

  • Benefits for EEA Nationals

  • Introduction to Debt Advice

  • Benefits for Older People

  • Benefits for Students

  • Bespoke courses on request

  • We ​offer 12 months inclusive post-course access to expert benefits advice and support after 2 x half day online sessions of training or 1 day face-to-face

  • All our courses are interactive and engaging

  • Our trainers are specialists in both benefits and training

  • ​We offer comprehensive, regularly updated training packs or pdf alternatives

  • Our in-house courses can be tailored and booked to take place online from home or at your venue

  • Our courses can be priced to suit your organisation's budget

We deliver online and face-to-face, open and in-house, welfare benefits training courses and consultancy to staff working with benefits claimants in public, private and community organisations. We offer training on all areas of the benefits and tax credit system, including recent changes. And all our 4-part and one day courses include 12 months ongoing access to our expert advice.

The Benefits Training Company is an independent organisation led by benefits trainer and consultant, David Stickland.


David ​and the team have delivered over 2000 courses to the advice sector over the last 12 years and all our trainers are recognised as experts in their field. Together they design and deliver welfare benefits courses as well as offering consultancy for national programs including those of Child Poverty Action Group (CPAG), Shelter, Citizens Advice and Advice UK as well as for many local authorities, housing associations, law firms, charities and others.

What they say


We can 100% recommend the quality of the trainers and the course content.


Online breakout rooms worked brilliantly. I hope you will carry on with online training after lockdown.


Great packs to refer back to, course easy to follow and presenters were friendly and interesting. Also really good value for money.


I learnt a great deal to help me help my clients get what they are entitled to.


Tony Stevens, Disability Rights UK


Lesley, Stratton Advice Point


Wendy, Citizens Advice South Warwickshire


Janet, Irwin Mitchell LLP

FOR 12 MONTHS' FREE EXPERT BENEFITS SUPPORT,  book onto one of our open courses (or book an in-house course for your organisation). Any Benefits Training Co. course attendees wanting further advice with specific cases should contact the email address on their e-certificate.

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